Online purchases
Eligibility
Returns and exchanges are allowed within 7 days of delivery.
Items must be unused, unassembled, and in original packaging.
Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
Assembled or partially assembled furniture
Clearance or sale items marked Final Sale
Items damaged due to misuse or mishandling
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, we’ll replace or exchange it at no additional cost.
Contact us within 7 days at [email protected] or 09774282961.
Photos/videos of the item and packaging may be requested for faster processing.
Return & Exchange Process
Contact our support team with your order details.
Receive confirmation and return instructions.
Our courier will arrange pickup or provide a drop-off option.
Refunds or replacements are processed after item inspection.
Refunds
Card & Digital Wallet payments → Refunded to the original payment method.
Cash on Delivery (COD) → Refunded via bank transfer or e-wallet.
Processing time: 7–14 business days after item approval.
Exchanges
Exchanges can be made for the same product (different color/variant) or for another item of equal or higher value (price difference applies).
